Hello, I just wanted to leave some positive feedback regarding a member of staff at your Norwich store. I purchased a watch from Debenhams Norwich, where In Time is located, I went to see a male member of your staff to see about having an extra hole put in my watch strap. The chap was very helpful and friendly, he completed this and also checked my watch was working properly. More often than not in shops I’m served by people who are polite but are uninterested, this chap was bubbly and funny, keen to assist customers, I overheard him serving others too. He was in his 50s in age and wore glasses. Good service goes along way, thank you
