Hi, I just wanted to let you know the excellent service of your team in Debenhams Staines. I was there on Sunday 19th Aug at 12.30pm (I needed a new battery in a Skagen watch), I didnt get the persons name but he was very well presented, polite and helpful. I was also getting a strap altered around 3 months ago and again the service was excellent. I am a retail consultant and it is always great to see fantastic customer service in action