Click here for the latest information on the closure of Debenhams stores.


Click here for the latest information on the closure of Debenhams stores.
Since 1981, In-Time has been providing a dedicated watch repair and jewellery repair service. We are masters in our trade, the best in the UK, with highly skilled teams in all our branches. In-Time is located throughout the country in 53 locations including popular shopping centres and stores such as: Debenhams, INTU & Elys.
We repair most brands of watches either at your nearest branch or in our main workshop (using our Post To Workshop service). We offer a range of high quality repair services for watches including: glass replacements, crown and stem replacements, full servicing, hand and dial repairs, bracelet repairs, ultra sonic cleaning and much more. In-Time’s central head office workshop is accredited for the following brands:
Our watch battery replacement service can be carried out (while you shop) at any of our branches. We replace batteries for most watch brands including luxury brands such as: Breitling, Cartier, Omega & TAG Heuer. Our battery replacements come with an 18 month guarantee and a FREE hot drink (at participating branches).
In-Time also offer a professional jewellery repair service. Visit your nearest branch for a free jewellery inspection and repair quote or get your free quote online. We will also clean your jewellery for FREE, at any of our branches.
We offer repairs for most jewellery items, including: chains, necklaces, earrings, brooches, pendants, bracelets and much more. We also offer a quality ring re-sizing service for most ring types (including engagement and wedding). If your white gold jewellery has become dull we can rhodium plate it for you!
We operate a convenient option to post your watch or jewellery item into us, for a free inspection and quote. It’s as simple as popping your item(s) into us (special delivery) with your contact details / return address and we do the rest!
Our workshop is home to many skilled watch and jewellery repairers, guaranteeing your item is well looked after. A professional inspection is first carried out to assess damage and repairs required. A member from our team will contact you with a quote, shortly after.
Our goal is to offer the highest level of service we can. If you are not happy with the quote we provide we will post your item straight back to you, with our compliments.
You can make purchases with your device wherever you see the contactless symbol For Pingit payment limits, visit pingit.com Retailer payment limits apply. Order online now.
Hi Kelly,
My watch has just arrived safely, thank you.
Kind Regards
Leonie
Dear Laura, Daniel and Claire,
On my return from holiday last week I picked up my repaired Omega Seamaster from the Post Office Depot and all seems to be well with it.
Thank you very much for your help and service in this matter.
Regards,
Keith Bryan
The manager at your dept in Guildford was able to repair and get going a pocket watch which another company could not repair.Great service and expertise. The dept was in Debenhams which I strongly recommend.
Great service from the manager at Debenhams Sheffield in time section yesterday. Please pass my thanks to him. A great ambassador for your company. Gerry Richardson
Oxford Street branch- Debenhams- London Hi there, I just wanted to message to say thank you for exceptional customer service. I called in this lunchtime to have my new (40th) birthday watch fitted and the two ladies that served me made me feel so welcome and special. We laughed, they complimented me and my watch and I even got a free cup of coffee! Such wonderful people! Please pass on my thanks. Stevie x
Hello Claire
… just to say … watch received… looks absolutely brand new….. many, many thanks for all the craftsmanship from your team… and to you for looking after the project!!!
Regards
Ann
Today I had my watch battery changed in Bath. Friendly, courteous, and knowledgeable, Anthony was superb from start to finish. Fast, efficient and competitively priced I really could not have asked for more. Thank you.
Hi
I was delighted this morning to receive my now-working watch. I would like to thank all the In-Time team for the professionalism and courtesy with which they dealt with my requirements. I wish everyone a very happy Christmas and successful new year.
Jacqui
Dear Claire,
Thank you so much for the prompt service you gave for my watch repair. My wife and I were very impressed with the quality and speed of your work at In-Watch and Jewellery Repairs.
Yours sincerely,
Nicholas Horne