Looking for a repair quote on your time piece? Look no further.

At In-Time we carry out over 500,000 repairs on watch and jewellery items per year. You can get your free quote quickly and easily or read on below about why you should choose us.

BOOK YOUR FREE ONLINE WATCH REPAIR ASSESSMENT

To book your FREE online watch repair assessment, Just fill in the form and we will do the rest.

Once you have filled in the form we will contact you for more details so we can then send you out a pre-paid box for you to send your watch to us.

When we receive your watch one of our technicians will assess your watch and then contact you with a quote.

If you want us o go ahead we will reapir your timepiece and return it to you, if you don’t we will send your watch back to you at no extra cost.

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This will help us identify your watch both make, style and year of manufacture.

WHY CHOOSE IN-TIME FOR YOUR REPAIR?

Over 40 years’ experience

Since 1981 we have been offering exceptional services and repairs for watch and jewellery items

Fully insured

We are fully insured (including all postal repairs) giving you peace of mind

Efficient and timely service

We carry out repairs to the highest standard but also strive to complete them as efficiently as we can

Stores Nationwide

We have stores in most major cities including: London, Manchester, Birmingham and Glasgow

We take great care of your items

We treat your items as though they are ours. All items are handled with great care and stored securely

Friendly store teams and customer service

Our store teams and customer services are friendly and available to help with anything you need

A SELECTION OF SERVICES WE OFFER

Ultrasonic Cleaning

Specialised ultrasonic cleaning methods are used to lift dirt, clean your watch and have it running at its best. Available at any In-Time branch.

Battery Replacements

Batteries replaced in most watch brands. Usually fitted while you wait, with a free hot drink (at participating stores). On-site re-sealing & pressure testing available for water resistant models.

Glass Replacements

A scratched, damaged or cracked watch glass can be replaced during a visit to one of our branches. We can supply and fit original glass replacements for most watches.

Bracelet Adjustment and Repairs

We can add or remove links from your watch bracelet, ensuring a perfect fitting time piece.

Dial Restoration

Restoring tired and damaged watch dials to look as good as new.

Servicing / Overhauls

We can fully service your watch ensuring that it’s keeping perfect time and running at it’s optimum

WE REPAIR MOST MAKES AND MODELS OF WATCHES

We work on a huge range of watch brands – no job is too small. Just send us a few details regarding your watch and we’ll provide you with your free quote.

WHAT OUR CUSTOMERS SAY ABOUT US

FREQUENTLY ASKED QUESTIONS

Do you offer a guarantee with repairs?

Yes. We offer a guarantee with all of our repairs. The length of guarantee depends on the work being done (subject to general wear and tear).

Which watch brands do you repair?

We repair a huge range of watch brands, ranging all the way from Armani to Zodiac. We’ve listed many of the popular brands we repair here. If your brand is not listed please get in touch anyway as there’s a high chance we can help!

Do you use genuine parts for repairs?

We can source genuine parts for many watch brands. Wherever possible we will attempt to source original parts for your watch. If they are no longer available we can usually offer generic parts replacements for many brands. This information will be provided to you when we provide you with a quote.

How long do repairs take?

Our time scales depend on the complexity of the work being carried out. Part replacements such as crowns and glasses can usually be supplied and fitted within 2 – 4 weeks (dependant on availability from the manufacturer).

More complex repairs (such as full servicing) can take from 4 – 12 weeks, depending on movement type and brand. More detailed information will be provided when we provide your quote.

Do you offer a postal repairs service?

Yes. Our postal service is really easy to use. Just get your free quote and send your item. Once we’ve agreed a price and carried out the work we send your item straight back to you, by Royal Mail special delivery.

Have a question you’d like to ask? Contact our friendly customer services team here

LET US LOOK AFTER YOUR WATCH

We look after 500,000 items from our customers every year, across our main workshop and store teams. Ready to get your free quote?